- Eligibility for Returns: Products can be returned within 7 days of purchase if unused, undamaged, and in their original packaging with proof of purchase.
- Non-Returnable Items: Customized or perishable items are not eligible for returns or refunds.
- Refund Process: Refunds will be processed after verifying the product’s condition, and the amount will be credited to the original payment method within 7-10 business days.
- Exchange Policy: Items can be exchanged for a similar product or another item of equal or higher value by paying the difference.
- Defective Products: If the product is found defective, a replacement will be offered, or a refund will be processed after inspection.
- Return Shipping Costs: Customers are responsible for return shipping charges unless the return is due to a defect or error on our part.
- Return Authorization: Returns will only be accepted with prior approval. Customers must contact the shop to initiate the return process.
- Cancellation Policy: Orders can be canceled before dispatch. Once shipped, cancellations will be treated as returns.
- Contact for Assistance: For refunds or returns, contact our customer service team with your purchase details.